Privacy Policy
Last updated: 14 March 2026
1. Introduction
upbyte® e.K. ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose and protect your personal data in compliance with Singapore's Personal Data Protection Act 2012 (PDPA).
2. Data Controller
upbyte® e.K.
Schwastrum 60
24351 Damp
Germany
Email: info@upbyte.de
3. Data Protection Officer
Riccardo Rabe
Email: info@upbyte.de
4. Personal Data We Collect
We may collect the following personal data when you interact with our website or services:
- Contact form submissions: Your name, email address, and the content of your message
- Technical data: IP address, browser type and version, operating system, and referral source
- Usage data: Pages visited, time spent on pages, and navigation paths
5. Purposes of Collection, Use and Disclosure
We collect and use your personal data for the following purposes:
- To respond to your inquiries and communicate with you
- To provide, maintain, and improve our services
- To improve our website and user experience
- To comply with applicable laws and regulations
6. Consent
By submitting the contact form on our website, you consent to the collection, use and disclosure of your personal data as described in this privacy policy. Where required, we will obtain your explicit consent before collecting, using, or disclosing your personal data for purposes not stated herein.
7. Access and Correction
Under the PDPA, you have the right to:
- Access the personal data we hold about you and information about how your data has been used or disclosed within the past year
- Request correction of any inaccurate or incomplete personal data
To exercise these rights, please contact us at info@upbyte.de. We will respond to your request within 30 days.
8. Overseas Transfer of Personal Data
Your personal data is processed and stored in the European Union (Germany). The EU General Data Protection Regulation (GDPR) provides a standard of data protection that meets or exceeds the requirements of the PDPA. This transfer is necessary for the provision of our services to you.
We ensure that your personal data receives an adequate level of protection in accordance with Section 26 of the PDPA when transferred overseas.
9. Data Retention
We retain personal data collected through our contact form for a period of 3 years from the date of collection, or until you request deletion, whichever occurs first. After this period, your personal data will be securely deleted or anonymised.
10. Cookies
Our website uses only technically necessary cookies that are essential for the proper functioning of the website. We do not use tracking cookies, analytics cookies, or any third-party advertising cookies.
11. Disclosure to Third Parties
We do not share, sell, rent, or disclose your personal data to any third parties, except where required by law, regulation, court order, or other governmental authority.
12. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us at info@upbyte.de. Please note that withdrawal of consent may affect our ability to provide certain services to you.
13. Protection of Personal Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include SSL/TLS encryption, secure server infrastructure, and access controls.
14. Complaints
If you have any concerns about how we handle your personal data, please contact us first at info@upbyte.de. If you are not satisfied with our response, you may file a complaint with the Personal Data Protection Commission (PDPC) of Singapore:
Personal Data Protection Commission
10 Pasir Panjang Road, #03-01 Mapletree Business City
Singapore 117438
Website: www.pdpc.gov.sg
15. Contact
For any questions or concerns regarding this privacy policy or the handling of your personal data, please contact us:
upbyte® e.K.
Schwastrum 60, 24351 Damp, Germany
Email: info@upbyte.de